5 minutes from signup to your first audit. No SDK, no JS snippet, no code on your site — we audit any public URL from the outside the way a real user would. Authenticated audits are supported on Pro and above with test credentials.

Yes — every paid plan ships with a 14-day money-back guarantee. If you're not satisfied, email support within 14 days of your first payment for a full refund, no questions asked.

Manual audits = you walk through ~100 research-backed UX questions per platform yourself, save and resume any time. Agent audits = our Claude-powered AI visits your site autonomously, captures screenshots, runs 8 Smart Plugins in parallel, and answers every question for you. Same 1,450+ guideline database powers both.

Credits power AI agent tasks and manual audit questions. A typical Corporate audit uses ~184 credits, SaaS ~250, Landing Page ~458, E-Commerce ~1,420. Free ships 30 credits to demo. Pro ships 2,000/mo (enough for ~4 full E-Commerce audits or 10 Corporate). Credits renew monthly; unused credits don't roll over.

Yes — cancel from Billing settings in one click. Upgrades take effect immediately (prorated). Downgrades apply at the start of your next billing cycle. No lock-in, no annual commitment required (but annual saves 20%).

No. Customer audit URLs, screenshots, findings, and report content are never used to train any model — ours or a third party's. Our Anthropic Claude API calls use no-training enterprise endpoints. Full details on the /trust page.

Self-hosted Supabase cluster in Germany — your data never leaves the EU. GDPR + KVKK compliant by default, encryption at rest (AES-256) and in transit (TLS 1.3), no third-party processors in the audit pipeline. DPA available on request.

Yes — Enterprise ($499/mo) ships unlimited seats, white-label PDF, and all 5 platforms including Conversational AI. Need SSO, self-hosted Helm chart, or custom guideline sets? Contact info@uxaudit.now to scope.

All major credit and debit cards (Visa, MasterCard, American Express) via Stripe. SSL-encrypted, PCI-compliant. Wire transfer and invoicing available on annual Enterprise contracts.

Five platform-specific guideline sets: E-Commerce (700+ guidelines), SaaS & Web Apps (250+), Corporate (200+), Landing Pages (200+), and Conversational AI (100+ — the only audit tool that covers chatbots and LLM-powered UI). Free demos all 5; paid tiers unlock specific platforms per plan.